1. Introduction
Ferrozoil Services Nigeria Limited (“Ferrozoil,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors, clients, and users of our website and services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or contact us for our waterproofing and construction services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Company name (if provided)
- Project details submitted via forms or WhatsApp
Technical Information
Time spent on pages
IP address
Browser type and version
Device information
Pages visited on our website
3. How We Use Your Information
We use your information to:
- Respond to inquiries and service requests
- Provide waterproofing and construction quotations
- Schedule site inspections and consultations
- Improve our website performance and user experience
- Send important service updates or communication
- Maintain internal records and project documentation
4. Data Sharing
We do not sell or rent your personal information.
We may share your data only in the following cases:
When required by law or regulatory authorities
With internal engineers and technical teams handling your project
With trusted service providers assisting in operations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Understand visitor behavior
You can disable cookies in your browser settings at any time.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent for communications
To exercise these rights, contact us using the details below.
8. WhatsApp & Third-Party CommunicationWhat rights you have over your data
When you contact us via WhatsApp or other third-party platforms, your data is also subject to their respective privacy policies. Ferrozoil is not responsible for how third-party platforms handle your data.
9. Data Retention
We retain personal information only for as long as necessary to:
Maintain business records
Provide services
Comply with legal obligations
Resolve disputes
10. Changes to This Policy
Ferrozoil may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Ferrozoil Services Nigeria Limited
📍 Eketa Plaza, Mile 4, Ikwerre Road, Port Harcourt, Rivers State, Nigeria
📧 info@ferrozoil.com
📞 07039554622 | 08033383527 | 08164510291
